Zendesk integration

Zendesk data, in your warehouse.

A built-in ingestr connector: add credentials, pick tables, schedule it.

name: raw.tickets
type: ingestr
parameters:
  source_connection: zendesk
  source_table: 'tickets'
  destination: snowflake
  incremental_strategy: merge

$ bruin run assets/raw/zendesk.asset.yml

  1. extract · Zendesk ticketsincremental
  2. load · snowflake raw.ticketsmerged
  3. checks · not_null, unique

Loaded and checked. Downstream models can run.

How it connects

Connected in three steps.

Customer service platform providing help desk software, ticket management, knowledge base, and customer support analytics for businesses.

  1. 01

    Add a Zendesk connection with its credentials.

  2. 02

    Pick the tables to load and how: replace, append or merge.

  3. 03

    Bruin runs it on your schedule and checks every load.

Connection parameters

api_key
Zendesk API token
email
Zendesk account email
subdomain
Zendesk subdomain (without .zendesk.com)

Tables

6 tables, ready to load.

  • tickets
  • users
  • organizations
  • groups
  • brands
  • satisfaction_ratings

The platform

Part of the Bruin platform.

Data in, ready for everything downstream: the models, the checks, the lineage and the AI layer.

Frequently asked

Questions about Zendesk.

Does Bruin have a built-in Zendesk integration?

Yes. Built-in ingestr source.

Which Zendesk tables can Bruin load?

tickets, users, organizations, groups, brands, satisfaction_ratings.

Where can Zendesk data go?

Snowflake, BigQuery, Databricks, Redshift, ClickHouse, Postgres, DuckDB, MotherDuck, Microsoft Fabric and more, plus files on S3 and GCS.

How fresh is the data?

As fresh as your schedule. Incremental loads append, merge or replace a time window, every few minutes if you like.

Do we need Bruin Cloud?

No. The Bruin CLI and ingestr run locally, in CI or in your own orchestrator. Bruin Cloud adds scheduling, lineage, alerts and the AI data analyst on top.

Ready to connect Zendesk?

$100 in credits and 50 AI tasks. No credit card.

A demo walks through your own data.

Sign up to our newsletter

Practical updates on open-source data pipelines, AI analysts, governance, and what we are shipping at Bruin.

The signup form is hosted by Brevo. Allow marketing cookies to load it.